Post-Survey Interventions

Promote understanding, pursue action, in context

The survey process should not end with the delivery of the survey report. The full benefits of a survey are only realized when structured followup leads to action plans that are implemented.

What we offer

We conduct post-survey interventions as integrated components of our survey process, and also as stand-alone consulting projects for clients whom have conducted their surveys independently.

  • Our Post-Survey Focus Groups are designed to help our clients validate their survey results, and drill down to gain clarity on the top issues that emerge from their surveys.
  • Our Survey Rollout Workshops focus on quickly getting senior managers to take ownership of the survey data, prioritize areas for action, and communicate the survey results and the focus areas for improvement to employees.

Post-Survey Focus Groups

We conduct Post-Survey Focus Groups to help our clients validate their survey results, and drill down to gain clarity on the top issues that emerge from their surveys.

As a third-party provider, we are in a position to facilitate these sessions in an environment in which employees feel they may safely and openly share their observations and experiences.

Approach

Our approach is to use a mix of traditional qualitative question techniques and group activities to promote discussion and quickly cover a broad range of topics. We facilitate these sessions to:

  • validate the strengths and opportunities surfacing from the survey by job level;
  • surface the underlying factors driving those critical issues with specific examples where possible; and
  • generate recommendations for maintaining strengths and addressing gaps in performance.

Key findings and recommendations are highlighted in a report that includes a summary of the focus group sessions with employee comments.

Survey Rollout Workshops

Our Survey Rollout Workshops focus on quickly getting senior managers to take ownership of the survey data, prioritize areas for action, and communicate the survey results and the focus areas for improvement to employees.

Approach

  • High-level interpretation and analysis by workshop participants, utilizing action-learning principles
  • Build commitment in leadership team to act on results
  • Crafting of communication messages and preliminary action planning (full-day session only)

The target audience for the Survey Rollout Workshop is the leadership team.

The workshop may be run as a half- or full-day session, depending on the scope of activities the client chooses.